Get a disabled person’s pass Transport for West Midlands

The best way to manage your Swift card is to register it online. You can ask for compensation if your Swift card didn’t work and you had to buy a new ticket. Apply for the refund at the ticket office where you bought your season ticket.

To qualify under this category, a person would have to have a long term and substantial disability that means they cannot walk or which makes walking very difficult. However, many will be registered on a voluntary basis with their local authority social services department. Blind and partially sighted people can register with their local council. However, the types of disability which should enable people to claim the statutory travel concession are those which are permanent, or which have lasted at least 12 months, or which are likely to last at least 12 months. West Midlands Combined Authority will apply this statement in order to arrive at a decision on eligibility for a disabled resident. If you often travel before 9.30am, you can get a pre-9.30 add-on ticket.

Set up, cancel or update a Direct Debit

In all cases, entitlement depends on the applicant’s difficulty in walking and considerations, such as difficulty in carrying parcels, are not to be taken into account. People with epilepsy will need to show that any fits were brought about by the effort required to walk. They will need to show that any danger to their health is a direct result of the physical effort required to walk.

Cheaper travel to work

• You’ll need to pay an adult fare if you’re 16 or over unless you qualify for one of these discounts, or passes.
• You can also apply through the post.
• NBus allows you to use your tickets on any bus in the West Midlands nBus area.
• You can also register more than one card on your account.

You’ll need to get a new card if you want to use Swift again. If you have any pay as you go credit or have auto top up turned on, they will be transferred to your new card. Are you a care-leaver who is looking to travel within the West Midlands? Students in full-time education can get travel discounts. You can get 50% off the adult rate with a child photocard. Swift child photocards are for children over 5 and UK non Gamstop casinos under 16.

You can update your personal details online if your name or address has changed. We’ll write to you 4 to 6 weeks before your pass expires and tell you how to renew it. If you apply through the post, send your application to the address on the form.